Telecom

Vanilla Telecom transforms the effectiveness of Business Analytics & KPI initiatives to enable Telecom companies to take control of their data and align their strategies in multiples business domains, from Finances to Customer Management, through network operation monitoring or HR management Telecom sector is facing multiples challenges, from Merge & Acquisition to evolution of industry standard & emerging technology, through emergence of new low cost competitors and need to review the price offer to keep their best customers and acquire new ones. Some challenge of the past, like sms management and invoicing strategy, are now put aside by wide adoption of smartphone usage and need of wider network bandwidth to address upcoming video usage. In parallel, Industry will face challenge such as heavy cost reduction, Green Management of Network & Material, and maintenance of existing infrastructure (owned or co-shared with other network operators, or rent to infrastructure operators), leading to rethink the global IT infrastructure in view of operation constraints and emerging IT infrastructures like cloud or OpenStack.

Subscribers (Subs)
Usage
Revenue
Coverage and Spread
Market Share
Incremental Performance
Operational Efficiency
Marketing
Human Resources
Quality
Green and Sustainability
Financial & Valuation
Country Telecom Sector KPI
Spectrum Efficiency

Increase profitability by identifying, developing and retaining most valuable customers
Increase competitive advantage and results through innovative and differentiated offerings
Incent more customers to identify and share information about themselves
Improve and personalize customer experience across channels
Minimize attrition and increase the value and duration of your most important customer
More effectively influence and reward desired customer behavior
Increase the reliability of Network operation to deliver high quality voice and data
Increase Human Resource management, and overall result of local team
Improve customer insight and loyalty program performance measurement
Accelerate roll-out of new offers, promotions and partners
Reduce operating costs by automating high quality business processes
Adapt quickly and cost-effectively to improve competitive advantage